Jobs
𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁, 𝗛𝗲𝗹𝗽 𝗗𝗲𝘀𝗸 & 𝗦𝘁𝘂𝗱𝗲𝗻𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
Staff Jobs
Alexandria
Job Details
ESLSCA University seeks a customer-focused and proactive professional to join our team as a Specialist, Help Desk & Student Services. This role focuses on supporting students, handling inquiries, and ensuring a smooth and efficient student service experience across campus operations.
Job Description
Act as the first point of contact for student inquiries and requests.
Provide information regarding programs, schedules, university policies, and student services.
Support onboarding, registration, and administrative processes for students.
Coordinate with academic and administrative departments to ensure smooth service delivery.
Handle student concerns and assist in resolving issues in a timely and professional manner.
Job Requirements
Bachelor’s degree in a relevant field.
2–4 years of experience in customer service, student services, or administrative support roles.
Strong communication, interpersonal, and problem-solving skills.
Proficiency in Microsoft Office applications.
Fluency in English and Arabic.
Apply here
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ABOUT US
We pride ourselves on being an institution that welcomes and accepts people from all backgrounds, cultures, and orientations. Nevertheless, we acknowledge that various teaching approaches and strategies may be required from one person to the other. Therefore, all our classes accommodate everyone’s needs. We celebrate human diversity, as well as new ideas and diversity of thought – along with new ways of doing things!
