• Implement alumni engagement initiatives that strengthen connections between ESLSCA University and its alumni across all programs and locations.

• Serve as the primary point of contact for alumni, managing inquiries, support requests, and feedback channels.

• Maintain and enhance alumni databases and directories, ensuring accurate and up-to-date records to support communications and engagement activities.

• Coordinate and execute alumni events and programs, including reunions, networking events, mentorship initiatives, and professional development workshops.

• Collaborate with the Career Center, Student Life, and academic departments to involve alumni in mentoring, guest speaking, recruitment, and student support activities.

• Manage alumni communication channels, including newsletters, social media platforms, and online communities, to keep graduates informed and engaged.

• Identify and engage alumni ambassadors and volunteers to support strategic initiatives, partnerships, and community-building efforts.

• Monitor alumni engagement metrics and program performance, providing recommendations for continuous improvement based on data and feedback.

• Respond to inquiries from prospective postgraduate students through various communication channels, including phone, email, and in-person meetings.

• Guide applicants through the admissions process, ensuring all required documents and application materials are submitted accurately and on time.

• Conduct admissions consultations and provide detailed information about postgraduate programs, admission requirements, and enrollment procedures.

• Maintain accurate applicant records and update admissions data within the University's systems and databases.

• Follow up with prospective students to support application completion and conversion to enrollment.

• Assist in organizing admissions events, open days, information sessions, and recruitment activities.

• Coordinate with academic departments and other internal stakeholders to facilitate the admissions and enrollment process.

• Prepare admissions reports and contribute to achieving student recruitment and enrollment targets.

• Ensure a high level of customer service and professionalism in all interactions with prospective students and stakeholders.

• Provide first-line technical support for hardware, software, and network-related issues.

• Troubleshoot and resolve IT incidents in a timely and professional manner.

• Install, configure, and maintain computers, printers, and other IT equipment.

• Support users with Microsoft Office applications, email systems, and university platforms.

• Assist in maintaining IT inventory and documentation.

• Escalate complex technical issues to the appropriate teams when required.

• Ensure compliance with IT policies and security procedures.

• Lead the Career Center strategy, services, and operations.

• Design and oversee career guidance services, including CV reviews, interview preparation, and career planning workshops.

• Build and maintain relationships with employers and industry partners.

• Organize career fairs, employer presentations, networking events, and industry panels.

• Manage career platforms, job boards, and employability resources.

• Monitor employment outcomes, internship placements, and key performance indicators.

• Collaborate with academic departments, student life, and alumni relations teams.

• Lead and develop the Career Center team.

• Implement the overall student life strategy to ensure a positive, inclusive, and engaging campus experience.

• Oversee student clubs, organizations, events, workshops, trips, cultural activities, networking events, and graduation ceremonies.

• Serve as the primary point of contact for student non-academic matters and resolve issues professionally.

• Develop programs that promote student engagement, wellbeing, and a sense of belonging.

• Collaborate with Academic Affairs, Student Services, and other departments to enhance the student journey.

• Manage and support university sports teams and athletic activities.

• Monitor student engagement indicators and recommend improvements.

• Lead and develop the Student Life team to ensure high-quality service delivery.

We invite applications for full-time, permanent faculty positions in the following business disciplines:

▪ Accounting ▪ Finance ▪ Marketing ▪ Management ▪ Strategy ▪ Human Resources

Positions are open at all academic ranks: Assistant Professor, Associate Professor, and Full Professor.

ABD candidates who are within a few months of completion may also be considered, subject to

submission of a progress report from their thesis committee and an estimated defense date.

Successful candidates are expected to:

• Deliver high-quality teaching across undergraduate and graduate programs

• Engage in impactful, peer-reviewed research

• Contribute to curriculum development and academic innovation

• Provide service to the university and the wider academic community

• Strengthen the university's local and international academic reputation

• Oversee daily HR operations and ensure the smooth execution of all HR processes.

• Manage faculty and adjunct contracts, including preparation, renewals, and compliance requirements.

• Coordinate social insurance and government medical insurance processes in accordance with local regulations.

• Support payroll administration by ensuring accurate and timely submission of payroll inputs.

• Manage onboarding and offboarding activities to ensure a seamless employee experience.

• Handle foreign employees’ residency procedures and related government documentation.

• Maintain accurate HR records, databases, and employee documentation.

• Coordinate with internal departments and external government entities to ensure compliance and operational efficiency.

• Identify and develop new business opportunities to support the university’s growth objectives.

• Build and maintain relationships with corporate partners, schools, educational institutions, and other stakeholders.

• Conduct market research and competitor analysis to identify trends and opportunities.

• Support the development and execution of business development strategies and partnership initiatives. Coordinate with internal departments to ensure successful implementation of business opportunities and projects.

• Prepare business proposals, presentations, and reports for management review.

• Monitor performance metrics and contribute to achieving enrollment and revenue targets.

• Support the delivery of student experience initiatives and activities that promote student engagement and satisfaction.

• Act as a key point of contact for students, addressing inquiries and providing guidance on university services and processes.

• Coordinate student events, workshops, and extracurricular activities to foster a vibrant campus community.

• Collaborate with academic and administrative departments to resolve student concerns and improve service quality.

• Monitor student feedback and contribute to initiatives that enhance the overall student experience.

• Manage and maintain strong relationships with assigned accounts and stakeholders.

• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.

• Follow up on client needs and ensure the successful delivery of services.

• Identify opportunities to enhance customer satisfaction and retention.

• Coordinate with internal departments to support client requirements and business objectives.

• Prepare account reports and maintain accurate client records.

• Support daily academic operations and administrative processes across departments.

• Coordinate class schedules, faculty requirements, and academic documentation.

• Assist in maintaining accurate academic records, reports, and operational data.

• Collaborate with academic and administrative teams to ensure smooth workflow and service delivery.

• Support examinations, academic events, and student-related operational activities.

• Handle inquiries and provide operational support to faculty members and students when needed.

• Act as the first point of contact for student inquiries and requests.

• Provide information regarding programs, schedules, university policies, and student services.

• Support onboarding, registration, and administrative processes for students.

• Coordinate with academic and administrative departments to ensure smooth service delivery.

• Handle student concerns and assist in resolving issues in a timely and professional manner.

• Support student recruitment and admissions activities in alignment with university enrollment goals.

• Communicate with prospective students and provide guidance throughout the admissions process.

• Participate in educational fairs, school visits, and recruitment events to promote university programs.

• Follow up with applicants to ensure completion of admission requirements and documentation.

• Coordinate with academic and administrative departments to ensure a smooth student onboarding experience.