• Support the development and execution of internal communication plans, ensuring timely and effective communication of university announcements, initiatives, and updates.

• Create and coordinate engaging internal communication content across various channels, including emails, newsletters, and internal platforms.

• Collaborate with internal departments and stakeholders to gather information and ensure accurate and consistent communication across the university.

• Assist in planning and promoting employee engagement activities, events, and internal campaigns to strengthen employee connection and organizational culture.

• Monitor internal communication activities, gather feedback, and prepare reports and recommendations to improve employee engagement and communication effectiveness.

• Receive, review, and process procurement requests from departments.
• Prepare and issue Requests for Quotation (RFQs), Requests for Proposal (RFPs), and purchase orders.
• Obtain and evaluate supplier quotations in accordance with procurement policies.
• Coordinate procurement activities from requisition to delivery.
• Maintain relationships with approved suppliers and vendors.
• Conduct supplier sourcing and market research.
• Ensure all procurement activities comply with approved procurement policies and internal controls.
• Maintain complete procurement records, contracts, quotations, and supporting documents.
• Liaise with internal departments and coordinate with Finance for payment processing and budget verification.
• Track procurement requests and purchasing status and prepare procurement reports and spend analyses.

• Support the delivery of student experience initiatives and activities that promote student engagement and satisfaction.

• Act as a key point of contact for students, addressing inquiries and providing guidance on university services and processes.

• Coordinate student events, workshops, and extracurricular activities to foster a vibrant campus community.

• Collaborate with academic and administrative departments to resolve student concerns and improve service quality.

• Monitor student feedback and contribute to initiatives that enhance the overall student experience.

· Develop and design course structures, curricula, learning activities, and assessments.

· Develop and recommend online and offline learning materials and multimedia resources.

· Create learning experiences based on learning objectives and audience needs.

· Tailor learning journeys based on clients' Training Needs Assessments.

· Support the Business Development team in L&D consultations and training solutions.

· Collaborate with instructors and internal stakeholders to enhance program content and delivery.

· Support the evaluation of learning effectiveness and organize Executive Education resources.

• Support the development and execution of internal and external communication plans and initiatives.

• Draft, edit, and proofread communication materials, including announcements, newsletters, and official correspondence.

• Coordinate with internal departments to gather content and ensure timely communication across the University.

• Assist in organizing university events and communication campaigns to enhance engagement.

• Ensure all communication materials align with the University's brand identity and communication standards.

• Manage the student enrollment process and ensure all required documents are complete and accurately recorded.

• Guide students through enrollment procedures and respond to inquiries in a professional and timely manner.

• Coordinate with academic and administrative departments to facilitate student registration and enrollment.

• Maintain accurate student records and update enrollment data within the university systems.

• Support enrollment campaigns and assist in achieving student enrollment targets.

• Implement alumni engagement initiatives that strengthen connections between ESLSCA University and its alumni across all programs and locations.

• Serve as the primary point of contact for alumni, managing inquiries, support requests, and feedback channels.

• Maintain and enhance alumni databases and directories, ensuring accurate and up-to-date records to support communications and engagement activities.

• Coordinate and execute alumni events and programs, including reunions, networking events, mentorship initiatives, and professional development workshops.

• Collaborate with the Career Center, Student Life, and academic departments to involve alumni in mentoring, guest speaking, recruitment, and student support activities.

• Manage alumni communication channels, including newsletters, social media platforms, and online communities, to keep graduates informed and engaged.

• Identify and engage alumni ambassadors and volunteers to support strategic initiatives, partnerships, and community-building efforts.

• Monitor alumni engagement metrics and program performance, providing recommendations for continuous improvement based on data and feedback.

• Respond to inquiries from prospective postgraduate students through various communication channels, including phone, email, and in-person meetings.

• Guide applicants through the admissions process, ensuring all required documents and application materials are submitted accurately and on time.

• Conduct admissions consultations and provide detailed information about postgraduate programs, admission requirements, and enrollment procedures.

• Maintain accurate applicant records and update admissions data within the University's systems and databases.

• Follow up with prospective students to support application completion and conversion to enrollment.

• Assist in organizing admissions events, open days, information sessions, and recruitment activities.

• Coordinate with academic departments and other internal stakeholders to facilitate the admissions and enrollment process.

• Prepare admissions reports and contribute to achieving student recruitment and enrollment targets.

• Ensure a high level of customer service and professionalism in all interactions with prospective students and stakeholders.

• Implement the overall student life strategy to ensure a positive, inclusive, and engaging campus experience.

• Oversee student clubs, organizations, events, workshops, trips, cultural activities, networking events, and graduation ceremonies.

• Serve as the primary point of contact for student non-academic matters and resolve issues professionally.

• Develop programs that promote student engagement, wellbeing, and a sense of belonging.

• Collaborate with Academic Affairs, Student Services, and other departments to enhance the student journey.

• Manage and support university sports teams and athletic activities.

• Monitor student engagement indicators and recommend improvements.

• Lead and develop the Student Life team to ensure high-quality service delivery.

• Support daily academic operations and administrative processes across departments.

• Coordinate class schedules, faculty requirements, and academic documentation.

• Assist in maintaining accurate academic records, reports, and operational data.

• Collaborate with academic and administrative teams to ensure smooth workflow and service delivery.

• Support examinations, academic events, and student-related operational activities.

• Handle inquiries and provide operational support to faculty members and students when needed.

• Support student recruitment and admissions activities in alignment with university enrollment goals.

• Communicate with prospective students and provide guidance throughout the admissions process.

• Participate in educational fairs, school visits, and recruitment events to promote university programs.

• Follow up with applicants to ensure completion of admission requirements and documentation.

• Coordinate with academic and administrative departments to ensure a smooth student onboarding experience.